Contact
One address for everything. We write in English and Polish, and reply on working days.
Write to us
contact@metuno.com
We usually reply the same or the next working day.
What people usually write about
- Technical support
- The script is not collecting data, the numbers look wrong, something in the dashboard is broken. Tell us which site it concerns and what exactly you see. That halves the back and forth.
- Data protection
- GDPR requests, questions about the processing agreement, documentation for your legal team. We answer requests about your data within thirty days, usually much sooner.
- Payments and complaints
- Invoices, plan changes, refunds. Complaints are handled within fourteen days of being filed, with a reply to the account email address.
The rules of use and the details of data processing are set out in the Terms and the Privacy policy.